Shipping

Every mug is made to order. Nothing is pre-made, so each mug is produced fresh once you place it, at a facility close to you.

Processing & delivery

Production takes roughly 2–4 business days. Once it ships, delivery is typically a further few business days to your address. These are estimates, not guarantees — couriers have their own opinions about timing.

Shipping cost

Free shipping, worldwide. The price you see is the price you pay. No surprise freight added at checkout.

Christmas & peak periods

Made-to-order means there is a real cut-off before Christmas. We'll post the dispatch cut-off date on the site as December approaches. Order after it and your mug may arrive fashionably, festively late. We'll be honest about the date rather than quietly hope for the best.

Tracking

You'll get a confirmation when you order and tracking when it ships. If something looks stuck, email us — details on the contact page.