Shipping

Every mug is printed in Australia, on demand, by our print partner. Nothing is pre-made, so each order is produced fresh once you place it.

Processing & delivery

Production takes roughly 2–4 business days. Delivery within Australia is typically a further 2–5 business days, for an estimated 3–8 business days door to door. These are estimates, not guarantees — couriers have their own opinions about timing.

Shipping cost

Free shipping across Australia. The price you see is the price you pay. No surprise freight added at checkout.

Christmas & peak periods

Made-to-order means there is a real cut-off before Christmas. We'll post the dispatch cut-off date on the site as December approaches. Order after it and your mug may arrive fashionably, festively late. We'll be honest about the date rather than quietly hope for the best.

Tracking

You'll get a confirmation when you order and tracking when it ships. If something looks stuck, email us — details on the contact page.